Mobile Data Platforms - Do you have the time or resources?
MSC Mobility works with organisations that use Microsoft Exchange and IBM Lotus Notes who are either;
A. Investigating an Enterprise Mobility Platform solution and would like to deploy a Trial, Pilot, Proof of Concept or just get the platform professionally installed and setup with minimum risk and distraction, or;
B. Finding that managing and supporting their Smartphone fleet and users is a distraction from core activities.
Are some of these statements true for you?
“Our Enterprise Mobility Platform implementation started small but has now outgrown our capability to adequately
support our users.”
“Our IT team hasn't got the time to plan and deploy a mobile email and data solution.”
“Our executives need 24/7 support while overseas to access email and data through their mobile devices, but we don’t have the extended support required to cover 24/7.”
“We are a large and established business managing our mobile data platform. Our first mobile application has proven to be a challenge to support, we don't have the skills, systems or processes to effectively manage our mobile application deployment.”
“We are looking to take our Enterprise Mobility Platform to the next level so we need to look at scalability, availability and more proactive management, where do we start and what is best practice?”
“We want a turn-key service as a total operational expense including a high end Service Level Agreement and no distractions to our business”
Clients are likely to be successful working with us if…
They understand the value of selective outsourcing
Outsourcing is a well developed strategy that provides several benefits depending upon how it's deployed including cost reduction, access to new expertise, higher service levels, new financial models. We welcome high level discussions with clients who have an existing experience of outsourcing or those considering it as a new strategy.
They plan and execute with the “end in mind”
This means that you are a purposeful progressive organisation that is open to building long term mutually beneficial service relationships involving thought leadership, new paradigms and technologies that will help your organisation move forward.
They subscribe to the strategy of “quick wins”.
This strategy is a founding principle of our company.
A “quick win” is essentially a project or sub project that can be conceived, planned, piloted and fully implemented in 3 months or less with a demonstrable positive outcome.
They are committed to quality.
You work in competitive environments where quality of product and service are key sources of differentiation and competitive advantage.
Quality of service means improved response rate, resolution and turnaround time.
To support quality service you require a faster and higher quality response rate to your customers that allows information flow across organisational boundaries.
MSC works with customers who are typically…
1. In the early stages of reviewing their mobile data strategy;
2. In the process of making a decision to implement or pilot a mobile email/data solution;
3. Planning significant growth in their mobile email/data solution, but need assistance in better managing and supporting their current deployment;
Now that you have a better idea of the issues, concerns and challenges facing our clients learn more about the MSC Mobility approach and How we work.
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